Webinar
The Rise of AI-Native Services Why the Next Generation of Software Will Sell Outcomes, Not Tools
Charlotte Jenkins, Principal at Alumni Ventures, explored the rise of AI-native services — and why the next generation of software might compete by delivering completed outcomes instead of selling tools.
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Charlotte examined how AI was blurring the line between software and services, enabling companies to take ownership of work rather than simply helping customers perform it. She explored what this shift could mean for business models, customer expectations, and the future of software.
Whether you were tracking AI’s evolution or evaluating emerging investment opportunities, this session offered a concise look at a category poised to reshape how businesses bought technology. Watch the recording to understand why outcomes — not tools — might define the next generation of AI-native companies.
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Key Takeaway
- HomeUnderstand the shift from software tools to outcome-driven AI services
- HomeLearn how AI-native models could reshape traditional software businesses
- HomeExplore what this emerging category may mean for venture investors
Rated a Top 20 VC Firm by both TIME and CB Insights.
Alumni Ventures is America’s largest venture capital firm for individual investors.
About your presenter
Charlotte Jenkins is a Principal at Alumni Ventures, where she invests in early-stage companies across sectors, with a focus on AI and emerging technologies reshaping everyday life and work. Before joining Alumni Ventures, Charlotte helped build and scale startups spanning AI, consumer technology, and logistics, with operating experience from pre-seed through Series B. She brings an operator’s perspective to investing and is particularly drawn to the 0-to-1 stage, where creative problem-solving, rapid learning, and unconventional ideas can lay the foundation for transformative businesses.
Actively Works On:
- Green D Ventures
- Women’s Fund
- Next-Gen Consumer Syndicate
Investment Areas of FocusCharlotte focuses on AI and emerging technologies reshaping how people live, work, and interact with the world. Her investment interests span AI-native services, consumer technology, AI applications, and infrastructure, with a particular interest in products that move beyond enabling tasks to delivering outcomes. She approaches emerging technologies through a behavioral lens, exploring how new capabilities change what people expect from software, how they make decisions, and how businesses deliver value. She is particularly drawn to opportunities where technological shifts unlock entirely new products, services, and business models.